Refund Policy

At Third Stop Vintage, we stand behind the quality of our curated collections. We want you to be completely satisfied with your purchase.

Damaged Items in Shipping

If your item arrives damaged, we're here to help. Please document the damage with photos or video and contact us right away. We will file a claim with USPS on your behalf at no cost to you. Once the claim is processed and damage is confirmed, we'll issue a full refund.

Returns for Quality or Description Concerns

If you receive an item that doesn't match the description or falls short of your expectations in terms of quality or condition, you have 30 days from delivery to initiate a return. Simply contact us to arrange shipment back to us. Return shipping is the customer's responsibility. Upon receipt and inspection of the returned item, we'll process your refund promptly.

What We Don't Refund

Refunds are issued only for items damaged in transit or those that arrive in a condition materially different from the listing description. We cannot offer refunds for change of mind, personal preference, or any other reason outside of these two circumstances.

How to Request a Refund

Contact us with your order number, photos or video evidence (for damage claims), and a brief explanation. We'll guide you through the next steps and work to resolve your concern as quickly as possible.

Thank you for shopping Third Stop Vintage. Your satisfaction matters to us.